f.a.q.

To begin service simply click on the "Free Quote" button on this website and fill out the intake form. We will send a quote for your review. Upon approval we will schedule your service.

As long as your dogs are inside or present no danger to our scoopers, your presence at home isn't necessary during the service.

A text notification will be sent a day prior as well as the day of your service ensuring yard accessibility. Our scoopers will notify you upon their arrival through a text. They'll promptly enter, clean, and leave. Should obstacles like locked gates or vehicles prevent entry, we'll contact the registered number. If unanswered, we'll knock. Absent any response, or prior notification, service will be billed as usual. 

Single service orders are scheduled at the earliest possible slot for a minimum of one hour. If it's been a while since your yard has been scooped consider booking more time. A booking confirmation will arrive via text or email. As long as your dogs are inside or present no danger to our scoopers, your presence at home isn't necessary during the service.

As we all know, our furry friends can be extra protective of their territory. For the safety of our pets and scoopers, we require any potentially aggressive or fearful dog be kept indoors during our service. If a scooper arrives to a yard and feels uneasy about an unhoused dog, we will call and knock. If no one is available to secure the dog, we will continue with our route and bill per usual.